How to Cancel DStv Subscription in South Africa [Jan 2025]

Are you wondering how to cancel my DStv subscription in South Africa? If the answer is yes, you have landed at the right place. Follow these simple and quick instructions to cancel a DStv subscription in South Africa.

Different Ways to Cancel DStv Subscription in South Africa

Here are some of the ways through which you can cancel your DStv subscription in South Africa:

• Cancel DStv subscription on iPhone and iPad
• Cancel Dstv subscription on Android
• Cancel DStv Subscription on a Mac Computer
• Cancel DStv subscription on PayPal
• Cancel DStv subscription via Email

How to Cancel DStv Subscription in South Africa on iPhone & iPad?

From the Settings app on your iPhone or iPad, you can quickly cancel your DStv subscription. Take the actions outlined below:

1. Go to the Settings.
2. Click on your name.
3. Press on Subscriptions.
4. Simply select DStv subscription.
5. Tap “Cancel Subscription” from the option.

How to Cancel DStv Subscription in South Africa on Android?

You can cancel your DSTV subscription through an Android phone by following the instructions listed below:

1. Launch the Google Play Store.
2. In the top right corner, tap the profile symbol.
3. Then, pick “Payments and Subscriptions.”
4. Find the DStv subscription by selecting”Subscriptions“.
5. Press DStv Subscription.
6. Click or tap “Cancel Subscription.”

How to Cancel DStv Subscription on My Mac Computer?

You can easily cancel your DStv subscription on a Mac computer by following these simple and easy instructions:

1. Open your device’s “Mac App Store. “
2. Tap on your name or icon at the bottom of the sidebar.
3. Press the “View Information” option and log in.
4. A new page will open, so scroll down until you have the Subscriptions tab.
5. Press “Manage” on the Subscriptions option.
6. Pick the DStv app and select Edit, then Cancel Subscription.

How to Cancel DStv Subscription in South Africa on PayPal?

To cancel your DStv subscription through Paypal, follow the instructions below:

1. Log in at PayPal.com by going there.
2. Select the Gear button.
3. Toggle to Payments.
4. Then select “Manage Pre-approved Payments.”
5. Then select “DStv.”
6. Click “Cancel” and then “Confirm.”

How To Cancel My DStv Subscription in South Africa Via Email?

You can follow the steps listed below to cancel your DStv subscription in South Africa by email:

1. You can access your email account using a web browser or an email app.
2. To terminate your DStv membership, email a detailed explanation of your decision.
3. The email should be sent to DStvTanzania@multichoice.co.za.

Will I Get A Refund If I Cancel My DStv Subscription in South Africa?

No, you will get a refund if you cancel your DStv subscription in South Africa. Since DStv is a prepaid service. However, you can use your DStv subscription by the end of your billing cycle.

Why do people Cancel DStv in South Africa?

There are various reasons why subscribers can cancel their DStv subscription. First, it’s possible that you’ve come to a point where you can make regular payments.

Moreover, it can be because of the unsatisfactory customer care service by DStv. For instance, you can come across viewers on the internet complaining about DStv. In this situation, you might be required to terminate your DStv subscription in South Africa.

FAQs

How long does it take for DStv to disconnect?

Your cancellation may take up to 7 days to be processed. If you want, we will either maintain the amount for the precise time in which you did not receive DStv as a credit in your account or reimburse you for that period.

How can I cancel my DStv subscription on my phone?

Call us without speaking to an agent at 083 900 3788 or 011 289 2222. When you contact us, you will be asked to submit your ID number or Smartcard number so that our systems can identify you and provide you with the correct information via our automated system.

How can I get in touch with DStv customer service in South Africa?

Save our WhatsApp number as DStv South Africa (060 060 3788) and start chatting with us by saying hello.

What is a Connect ID on DStv?

Signing into the DStv website and app to access your account information, and even some of the customer service avenues, will require a Connect ID or customer number to confirm that you are the account holder.

How long is a DStv contract?

Contracts offer you an affordable way to own a DStv Explora by paying it off over 24 months.

Conclusion

Finally, you know to cancel your DStv subscription in South Africa. All you need to do is to follow the guidelines mentioned above. However, the streaming platform is geo-restricted globally, so we suggest you get a reliable VPN service, such as ExpressVPN.

Read More:

• Is Your DStv Not Working with VPN?
• DStv Outside South Africa
• DStv in USA
• DStv in UK
• DStv in Canada
• DStv in Australia

Gary Wilson

Gary is a geeky-binge watcher who loves to pen down all that he watches. The night-owl has just got two hobbies, binge-watching all the latest shows and writing everything about them.